Shipping & Policies

Shipping

Shipping costs are:
$10 Within Canada
$15 Within Canada (Priority)
$15 To USA
$20 To USA (Priority)
$20 International
$35 International (Priority)

Free local pickup in Vancouver during business hours at Long Live Cats and Dogs.
2425 East Hastings Street. Click here to view in Google Maps.

If you would like your parcel sent overnight or with 1-2 day delivery, please contact us.

Please Note…

We ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business days to allow for processing time. If you have any questions about the lead time on a specific item, please contact us!

You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. If you place an order but do not receive an email, please contact us.

All priority shipping has a tracking number. If you do not ship priority, we cannot be held responsible for damaged, lost, or stolen packages. International orders always include tracking.